999bf Privacy Policy

1 Scope of Information Collection

During the process of registration and use of services at 999bf, we collect the following categories of information:

1.1 Information You Provide Directly

Information is collected when you voluntarily provide it to us. This includes:

• Full name and date of birth (for age verification — for those aged 21 or above only)
• Mobile number and email address
• Payment information (bKash, Nagad, or Rocket account number)
• National ID card or other government-issued identity document details (when identity verification is required)
• Information provided when contacting our support team

1.2 Automatically Collected Information

When you visit our platform, certain information is automatically collected through technical means:

• IP address and device type
• Browser version and operating system
• Log data related to visit time, pages, and sessions on the platform
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

We retain financial information related to deposits, withdrawals, and gaming activity in our records. This information is not shared with any third party for commercial purposes.

2 Purpose of Using Information

999bf uses collected information only for the following legitimate purposes:

• Account management: For registration, login, and identity verification.
• Service delivery: For the smooth operation of deposits, withdrawals, and gaming services.
• Age verification: To ensure that only individuals aged 21 or above can use the platform.
• Customer support: For resolving issues and improving the quality of support services.
• Security and fraud prevention: To protect accounts and detect suspicious activity.
• Responsible gaming: To monitor players' gaming behaviour and provide assistance when needed.
• Technical improvement: To enhance the functionality and usability of the platform.
• Legal obligations: To comply with applicable laws and regulations.

3 Information Sharing and Disclosure

999bf believes that keeping your personal information confidential is our ethical responsibility. We do not share your information with any third party except in the following limited circumstances:

3.1 Service Providers

Only the minimum necessary information may be shared with trusted technology and payment partners (bKash, Nagad, Rocket) who assist in operating our platform. These partners are bound by strict confidentiality agreements.

3.2 Legal Requirements

Information may need to be disclosed due to court orders, government directives, or obligations under applicable law. In such cases, we disclose only the minimum information required.

3.3 Protection of Our Rights

Information may be shared with relevant authorities when needed to investigate fraud, deception, or other harmful activity.

4 Data Security Measures

To ensure the security of your information, 999bf has implemented industry-standard technical and organisational measures:

• SSL encryption: All data transmission on the platform is encrypted using SSL (Secure Socket Layer) technology.
• Access control: Only authorised staff may access your information when required for specific responsibilities.
• Secure servers: Our data is stored on secured servers that undergo regular security checks.
• Password protection: Account passwords are stored in hashed and encrypted form — no staff member can view them directly.
• Fraud detection: Systems are in place to automatically detect and counter suspicious activity.

5 Cookies Policy

999bf uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

• Essential cookies: Required for the core functionality of the platform; without them, the site does not work properly.
• Session cookies: To maintain your login session and provide easy access to your account.
• Performance cookies: Collect anonymous statistics for analysing and improving platform usage.
• Preference cookies: To remember your preferred language and settings.

5.2 Cookie Control

Cookies can be disabled by changing your browser settings, though this may limit some features of the platform. By continuing to use our platform, you are considered to have consented to the use of cookies.

6 Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

• Information for active accounts is retained for the entire duration the account remains active.
• Even after an account is closed, some information may be kept for a defined period for legal or regulatory reasons.
• Transaction records are retained for an extended period for financial audit purposes.
• Once the retention period ends, information is securely deleted or anonymised.

7 Your Rights

As a user of the 999bf platform, you have the following rights regarding your own personal information:

7.1 Right to Access

You may request to know what information we hold about you. We will provide a copy within a reasonable time.

7.2 Right to Correction

If there is any inaccuracy or incompleteness in your information, let us know. We will correct it promptly.

7.3 Right to Deletion

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained if there are legal obligations.

7.4 Right to Object

You have the right to object to the use of your information for specific purposes, particularly in the case of marketing communications.

8 Protection of Minors' Information

999bf strictly does not and does not intend to collect any information from individuals under the age of 21. Our platform is for those aged 21 or above only. If any minor has created an account, the relevant account and information will be deleted immediately upon coming to our attention.

If a parent or legal guardian believes a minor is using our platform, please contact us immediately.

9 Third-Party Sites and Services

You may sometimes be redirected to the interface of a third-party payment provider (bKash, Nagad, Rocket) from our platform. These third-party sites have their own privacy policies, and this policy does not apply to information provided on those sites. We are not responsible for the data collection or usage practices of third parties.

10 Policy Changes and Updates

999bf reserves the right to update its privacy policy from time to time. If there are significant changes, we will:

• Update the date on this page.
• Notify registered users by email or through a notice on the platform.
• For major changes, you may be asked to provide consent again.

Continuing to use the platform after changes are made will be considered as your agreement to the updated policy. You are therefore advised to review this page regularly.

11 Contact and Complaints

If you have any questions, comments, or complaints regarding this privacy policy, or if you wish to exercise your rights in relation to your information, please contact us: